Shipping policy

At PLACOMM, we work to make your order experience simple and reliable, from checkout to delivery.

Order Processing

Orders are carefully reviewed and prepared for shipment after your purchase is confirmed. Processing times may vary depending on the product and supplier.

Delivery Times

We deliver to customers across France and selected European destinations. Estimated delivery times are displayed at checkout or provided with your order confirmation and may vary depending on the product, destination, and fulfillment location.

Order Tracking

Where tracking is available, you will receive tracking information once your order has been shipped. Please allow some time for tracking information to become active after dispatch.

Delivery Delays

Delivery times are estimates and may occasionally be affected by carrier delays, customs procedures, weather, or other circumstances outside our control.

Incorrect Shipping Information

Please make sure your shipping address and contact details are correct before completing your order. PLACOMM cannot be responsible for delays or failed deliveries caused by incorrect or incomplete information provided at checkout.